Research Insights
Early survey findings: where gyms feel the most pain
This is ongoing research to guide our MVP development. We're surveying gym owners, studio managers, and fitness professionals to understand the biggest challenges around wellness benefits and member experience.
Key findings
Eligibility checks are the top pain point across respondents
Payout reconciliation and multiple portals are close behind
Every U.S. respondent is interested in an automated platform
International studios see value but lack access today
Pain point mentions
Based on responses from 53 gym and studio operators
Eligibility
45 mentions85%
Payouts
38 mentions72%
Portals
35 mentions66%
Fraud
12 mentions23%
Want to weigh in?
We're continuing to gather insights from the industry. Your perspective helps shape what we build.